On-Demand Support

 icon-plus Remote Support

For remote support from any computer, please click on the file below and run it from your computer.

  1. Windows Download
  2. Mac download
  3. Launch the downloaded program.
    It may be in your Downloads folder.
  4. Give the 9-digit number to your IT support agent.

When you want to end the support session, make sure you quit the program. This ensures your computer cannot be remotely accessed any more until you download and run the program again.